Policies

 

"Each piece of jewelry from Lush Designs is hand-crafted and has it's own unique characteristics.  Please know that your individual piece may differ slightly from the exact image shown." 

·payments·

Visa, Mastercard & Discover are accepted as well as PayPal.  Payment is due at time of order. 

·shipping & delivery·

USPS Priority $6.00

UPS Ground $12.00

UPS 2-day $18.00

UPS Overnight $35.00

A delivery confirmation # or tracking # will be e-mailed to you when your order shipped.

International Shipping $

·taxes·

All orders that ship to Florida & Georgia are subject to sales tax.

All international buyers are responsible for any taxes, coustoms and duties that may be assessed by their government.

·returns·

Lush Designs is dedicated to making you happy with your purchase--we hope that the workmanship and design exceeds your expectations! If necessary, returns or exchanges may be made (excluding special orders with custom elements) within 10 days of receipt of shipment.  To return an item, please contact sales@lushdesignstudio.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it with "Return" in the subject line.  Include your order number, the name of the item and your contact information.  We will respond to your email as soon as possible and assist you with your return/exchange.

All returns must be in new and unused condition, in the original packaging to insure full credit.  We recommend that you ship the item insured, as we cannot offer exchanges for packages that become lost en route.  For security reasons, please do not write "jewlery" on the outside of the package.

Delivery charges are not refunded.

·repairs·

In the event that your jewelry arrives in a state that is less than perfect due to the fault of Lush Designs, please contact us for a complimentary repair.

If your jewelry needs repair at any other time, please contact us for details that will be specific to your needs.

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